Vivitar
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Vivitar Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vivitar has 2.2 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I dont like junk website and junk product, Cheap, Looks good.
Cons: Broke after 3 uses, Customer service, No one will help u or just hang up on u when u call.Recent recommendations regarding this business are as follows: "My advice: Save yourself the aggravation and go with another company.", "Worst customer svc on Planet Earth", "Buy from someone with customer service", "Go with something else", "Never order from Vivitar".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vivitar has 2.2 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I dont like junk website and junk product, Cheap, Looks good.
Cons: Broke after 3 uses, Customer service, No one will help u or just hang up on u when u call.Recent recommendations regarding this business are as follows: "My advice: Save yourself the aggravation and go with another company.", "Worst customer svc on Planet Earth", "Buy from someone with customer service", "Go with something else", "Never order from Vivitar".
Most users ask Vivitar for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Vivitar Reviews
"I need help reconnecting my vivitar 117 camera to a new wifi"
I could not get my camera to reconnect to my new router. They helped with part of the problem, but I still can't get my device to connect.
"Charge cord missing from camera package"
Asked for a charge cord to be sent in February. Called them again in April to find out if it had been sent and was told somebody would call me. Got a voicemail...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
System has shut down my a/c
Preferred solution: Service Technician to come out and fix problem.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Subscription
Preferred solution: My second month's subscription or refund me my second $5 charge.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Walnut Creek, California
Looking to speak to someone about the cloud storage
Des Moines, Iowa
I need help reconnecting my vivitar 117 camera to a new wifi
Miami, Florida
Charge cord missing from camera package
Asked for a charge cord to be sent in February.
Called them again in April to find out if it had been sent and was told somebody would call me.
Got a voicemail with a FedEx tracking number that was not used gor two weeks.(made me wonder)
At the end of June, I recieved the WRONG cord. Iwas sent an hdmi cable, which I ALREADY had.
This was a frustrating experience.
Everyone I talked to was in India.
The number I was given was in New Jersey, and I STILL didn't talk to a LIVE person, but was told to leave my information on a voice recording.
Guess they have a Language Barrier in New Jersey too.
I SPECIFICALLY stressed that I needed CHARGE CORD, and that I already had the T.V. HDMI CABLE.
They don't CARE at that company ENOUGH, to make sure the customer is satisfied.
I couldn't locate a charge cord for the camera ANYWHERE on the internet.
I wound up having my son find me one, which he had to PAY FOR.
I can't give you a product review, because I have had the camera for 8 months and I am STILL waiting to try it out.
User's recommendation: My advice: Save yourself the aggravation and go with another company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tinley Park, Illinois
Issues with Vivitar car phone holder
- Broke after 3 uses
- No one will help u or just hang up on u when u call
Preferred solution: Full refund
Tampa, Florida
Charge cord missing from camera package
I have been waiting four months to receive a cord to charge my camera.
I have gotten absolutely nowhere with the company. The customer service personell have all come out of India and cannot satisfy my complaint.
I was given a tracking number for Fedex, which is only in the process of a "Label Created" and has NEVER BEEN GIVEN TO FEDEX.
A complete DEAD END. I do not recommend buying ANYTHING from this company. I have a useless camera, nor can I return it, because the date to return has expired.
I have been defrauded and it appears there will be no satisfaction at all. I will NEVER buy another product from Vivitar again.
User's recommendation: Worst customer svc on Planet Earth
Brookings, Oregon
Vivitar - Review in Gadgets and Accessories category from Brookings, Oregon
- Looks good
- Breaks very fast and way to easy
Preferred solution: Full refund
User's recommendation: Go with something else
Oklahoma City, Oklahoma
Long on promise short on delivery
User's recommendation: Buy from someone with customer service
Alexandria, Virginia
After inserting a new memory card, the camera is totally dysfunctional. I would appreciate instructions, etc. to return the camera and apply for a refund. It’s been a waste of time. Gerald Gipp
- I dont like junk website and junk product
- Looks good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Can't get resolution
- Customer service will answer
- Missing parts
Preferred solution: Full refund
User's recommendation: Do not buy
Nothing but issues w u ppl
- Ur camera is junk
- No one will help u or just hang up on u when u call
Preferred solution: I don’t have my receipt yall just need to fix ur ***
Dayton, Ohio
They never sent me my replacement piece for my doorbell camera
- I dont like junk website and junk product
- Cheap
User's recommendation: Never order from Vivitar
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Headphones dont work
Preferred solution: Deliver product or service ordered
User's recommendation: Be careful about spending your money on this product.
Because my experience was one of the worst ever
- I dont like junk website and junk product
- Customer service
- Phone wont connect
- Quality
Preferred solution: Full refund
User's recommendation: Do Not buy this! It never worked
Louisville, Kentucky
Camera not working
User's recommendation: Would recommend
About
Vivitar is a manufacturer, distributor, and marketer of consumer electronics and accessories. The company was founded by Max Ponder and John Best in 1938. The headquarters is based in Edison, New Jersey, United States. There are also offices in the United Kingdom, China, Mexico, Chile, and Colombia. Vivitar is a subsidiary of Sakar International. Vivitar offers the following products: audio, smart home, mobile, digital imaging, and health & wellness. There are waterproof products. It also provides microscopes, telescopes, and binoculars. The products are distributed all over the world through numerous retailers. They are available on Amazon, Walmart, Beach Camera, Groupon, and other electronic commerce retailers.
Vivitar is ranked 161 out of 892 in Gadgets and Accessories category
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